If you believe someone is dying or has died or the house is on fire:
Contact Emergency Services
​Phone: 911

If you believe a child is being exposed to illegal drug use, drug dealing, abuse, or other criminal activity:
Contact Orange County Child Protective Services
​Phone: 714-940-1000
24-hour hotline, 7 days a week: 800-207-4464

If you witness:
  • Belligerent, erratic behavior by people in front of a house, on a driveway or in the street
  • Belligerent, erratic behavior inside the house that can be heard outside the house (disturbing the peace)
  • Indications of drug trafficking
  • Excessive noise
  • Cars or trucks illegally parked across sidewalks
  • Excessive parking in the public right-of-way
  • Abandoned vehicles or parking for more than 72 hours on the street
  • A drug deal taking place
Contact San Juan Capistrano-based Sheriffs (or your local sheriffs)
​Phone: 949-770-6011

If you witness violations that you would also report to your other neighbors including (see examples of Frequently Referenced Codes):
  • Violations of building/zoning codes (i.e. people are being housed in sheds or garages)
  • More than 6 unrelated adults are living (not just sleeping) on the property with no Conditional Use Permit
  • Abandoned vehicles or parking for more than 72 hours on the property
  • People sleeping overnight on the property in an RV
  • People parking cars on the lawn
Contact San Juan Capistrano  City Code Enforcement
Point of Contact: Carlos Yado, Building & Code Enforcement Manager
​Phone (7:30-5:30 weekdays): 949-234-4568
Email: cyado@sanjuancapistrano.org
If you believe the number of cars associated with the property violates CC&Rs or the property is violating CC&Rs in another way:
Contact Your Homeowners Association

If you believe a facility is:
  • Unlicensed
  • Advertising on a property it doesn't own
  • Advertising treatment in your neighborhood
  • Making false claims on the internet
  • Not operating in an above-board fashion (see Sheriffs)
Contact California Health Care Services
Register a Complaint Line: 877-685-8333
File a Complaint on This Page

If you witness real estate fraud, including publishing an address as a business that is not owned by the business:
Contact the Orange County District Attorney's Office
​Report Fraud on This Page

To determine whether your neighborhood's care facilities are licensed with the California Department of Health Care Services:
Go to This Page
At the top of the section called "Resources," select the link Residential & Outpatient Facilities list.  It is organized by county.

To determine whether the business has a license to operate as a business in the state of California:
Go to This Page
Search for the business name under both the corporation and limited liability choices.
To learn how to identify a Recovery Care Residence in your neighborhood, check out this link!